These Terms & Conditions, referred to as “Terms,” govern your access to and use of https://wilsonwrecker.com/ and any related services, forms, text messaging programs, communications, and content provided by FirstLine Road Solutions Platform, including FirstLine Road Solutions and its affiliated operating companies, subsidiaries, members, partners, and related entities collectively referred to as “FirstLine,” “we,” “us,” or “our,” and our individual operating company names such as “Wilson Wrecker.”

By using our website, submitting a form, requesting service, enrolling in text messages, or otherwise interacting with us, you agree to these Terms. If you do not agree, do not use the website or services.

1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable law, regulation, or the rights of others.

You may not use the website in any way that could damage, disable, overburden, or impair the website or interfere with another party’s use of it.

2. No Guarantee of Availability

Our website and services may be updated, interrupted, suspended, or discontinued at any time without notice.

We do not guarantee that the website will always be available, secure, error-free, or free of viruses or other harmful components.

3. Service Requests and Communications

Submitting a service request, contact form, quote request, or similar inquiry does not guarantee acceptance, dispatch, availability, pricing, response time, or service completion.

Any actual services provided will be subject to separate operational, dispatch, billing, and service terms as applicable.

4. Intellectual Property

All content on this website, including text, graphics, logos, icons, images, videos, layout, branding, and software, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, reproduce, republish, or exploit website content without our prior written permission, except as allowed by law.

5. User Submissions

If you submit information, photos, files, reviews, comments, or other materials to us, you represent that you have the right to do so.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display such materials as reasonably necessary to operate our business, provide services, respond to your inquiry, maintain records, comply with law, and market our services, subject to our Privacy Policy.

6. Accuracy of Information

You agree that the information you provide to us is true, accurate, current, and complete.

You are responsible for updating your information if it changes.

7. Third-Party Links and Services

Our website may include links to third-party sites, platforms, maps, payment tools, videos, and services.

We do not control and are not responsible for any third-party content, services, terms, or privacy practices.

8. Disclaimer of Warranties

To the fullest extent permitted by law, the website and all content and services made available through it are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or availability.

9. Limitation of Liability

To the fullest extent permitted by law, FirstLine Road Solutions, its affiliates, and their respective officers, directors, employees, agents, contractors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business interruption arising out of or related to your use of the website or these Terms.

Our total liability for any claim arising out of or related to the website or these Terms will not exceed the greater of one hundred U.S. dollars, $100, or the amount you paid us directly, if any, for the specific website-related service giving rise to the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless FirstLine Road Solutions, its affiliates, and their respective officers, directors, employees, agents, contractors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your use of the website

• Your violation of these Terms

• Your violation of any law or rights of a third party

• Information or materials you submit to us

11. Privacy

Your use of the website and your submission of personal information are also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. SMS/Text Messaging Terms

By providing your mobile phone number and opting in where required, you agree to receive informational text messages from Wilson Wrecker, which may include:

• Dispatch notifications

• Service updates

• Appointment reminders

• Account notifications

• Customer support messages

• Marketing and promotional messages, if you have separately consented to receive them

Message frequency varies depending on your interaction with us and the services you request. Message and data rates may apply.

You can opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at Domains@FirstLineRoad.com.

Consent to receive marketing text messages is not a condition of purchase. Transactional or service-related texts may be sent as permitted by law.

Supported opt-out keywords may include STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. Supported help keywords may include HELP or INFO.

Carriers are not liable for delayed or undelivered messages.

13. SMS Program Description

Wilson Wrecker may use SMS to communicate with customers and prospective customers about service requests, roadside assistance, towing, recovery, transport, scheduling, support, account notifications, and promotional offers where allowed and separately consented to.

14. Consent to Contact

By submitting a form or otherwise providing contact information, you consent to being contacted by us regarding your inquiry, service request, scheduling, customer support, and related operational matters by phone, email, and, where applicable and permitted, text message.

Marketing communications will be sent only as permitted by applicable law and consent requirements.

15. Geographic Scope

Our website is intended for users located in the United States unless otherwise stated.

We make no representation that the website or its content is appropriate or available outside the United States.

16. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of laws principles, except to the extent superseded by applicable federal law.

17. Venue

Any dispute arising out of or relating to these Terms or the website shall be brought exclusively in the state or federal courts located in Arizona, USA, and you consent to the jurisdiction and venue of those courts.

18. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

19. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

20. Changes to These Terms

We may modify these Terms at any time by posting updated Terms on this page and revising the Effective Date or Last Updated date above.

Your continued use of the website after changes are posted means you accept the updated Terms.

21. Contact Us

If you have questions about these Terms, contact us at:

FirstLine Road Solutions
2231 E Camelback Road
Suite 205
Phoenix, AZ 85016

Domains@FirstLineRoad.com